Department Organization and Contact Information

Important Contacts

Questions, concerns, incidents, and complaints must follow the TED chain of command and should be addressed to the person or office(s) listed below. It is expected that a candidate follows the chain of command and moves up that chain if/when the question, concern, incident, or complaint cannot be answered or resolved by working with the person or office(s) listed below.

TED Chain of Command: Follow to Report Department-Related Questions, Incidents, and Complaints

 

TED Chain of Command

Nature of Question/Problem

Contact

For questions or concerns related to the following:

  • credential requirements
  • department file documents
  • transcripts
  • registration
  • applications (credential, department, or university)
  • letters of intern eligibility
  • letter of good standing - at end of program

Credential Student Services Center

Email: credentials@csueastbay.edu

For questions or concerns related to Enrollment and Registration Help

Credential Student Services Center

Email: credentials@csueastbay.edu

For questions or concerns related to Financial Aid

Financial Aid

Email: finaid@csueastbay.edu 

For questions or concerns related to Academic Support and Accommodations

CSUEB Accessibility Services 

Email: as@csueastbay.edu

Student Center for Academic Achievement (SCAA)

For questions or concerns related to the following:

  • Coursework
  • Grades
  • Syllabi

Teacher Education Faculty

(see specific course syllabus for faculty contact information)

For questions or concerns related to the following:

  • Observations of fieldwork
  • Placement challenges (once already in fieldwork)
  • Support with lesson planning, instructional practices, and reflection

University Supervisor

For questions or concerns related to the following:

  • school site placement arrangements
  • Memorandum of Understanding (MOU) (required for placement arrangement)

Field Placement Coordinator, Deb St Clair