Crisis Support

Crisis Counseling Support

Crisis sessions are available both in person, and through telehealth for students not currently on campus.

If you feel you need to speak with someone sooner than the next available appointment, please call (510) 885-3735, or email shcscounseling@csueastbay.edu for a same-day crisis appointment.  These are available from 1-2pm and 3-4pm each day, and will be scheduled in the order they are requested.  

Crisis sessions are 30 minutes long, and will focus on assessment and planning for an immediate situation.  If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.

After-hours phone crisis support:

When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor.  This service will send Counseling a message after each call in case follow up is needed.  If you have any feedback about your experience with this phone service, please email us at shcscounseling@csueastbay.edu.

Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.

In addition, see below for immediate phone crisis support.

Additional Crisis Resources

 

988 Suicide & Crisis Lifeline Call or text 988.  Chat 988lifeline.org
National Suicide Prevention Lifeline 800-273-8255 (TALK)                                                       
Alameda County Crisis Support  800-309-2131
Contra Costa County Crisis Center 800-833-2900
San Francisco Suicide Prevention 415-781-0500
San Mateo County StarVista 650-579-0350
Santa Clara County Suicide and Crisis              855-278-4204
Samaritans Helpline 877-870-4673 (HOPE)

Crisis text support is also available by texting 741741.  A trained counselor will respond by text.

If you or a loved one are moving into a mental health crisis and you have concerns about engaging with the police, these are some alternative resources.  These mobile crisis teams and community action teams are trained to de-escalate a crisis and connect people with the resources that they need.  Please note that 911±¬ÁÏÍøState University East Bay is not associated with any of these organizations and that this resource list is not an endorsement.

For resources in additional cities,  provides a searchable database of resources by geographic location.

 

Alameda County

Alameda Count