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What is Duo Multi-Factor Authentication(MFA)?

Duo Multi-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

How to Self-Enroll in Duo MFA at CSU East Bay

1. Login to the “” portal.
   
2. You will be redirected to enter your NetID and password. After logging in, you will need to scroll to the bottom of the page.
   
3. When you see the following prompt, click “Start setup”.
   
   
4. Pick a device to use for enrollment. For a description of these options, see the appendix.
   -Select your preferred device and click “Continue”.
   
   
5. The most chosen device is a “Mobile phone”, as displayed below.
   -Enter your phone number, check the confirmation below the number and click “Continue”.
   
   
6. Select the type of device you wish to use. The first 3 require an app to be installed on your mobile phone, however, you can choose “Other” if you want to use text messages instead of a mobile app, or if you have a non-smart cell phone;if you want to pick “Other”, please proceed to step 12.
   -After selecting a type of smartphone you have, click “Continue”.
   
   
7. At this point, you will need to switch to your smartphone and install the “Duo Mobile” app on it from the app store.
   -Once the app is installed on your smartphone, click “I have Duo Mobile installed”.